When you can’t meet the client …..
When a potential client makes contact by phone, sometimes a JP just can’t find a mutually convenient time to meet with them. In this situation it is good to offer an alternative.
In order to make it easy to send a quick text message offering the hours of a nearby service desk, or a service desk that is open frequently, JPs could consider drafting a message and saving it in the “notes” on their smart phone.
Then it is a simple process to copy and paste a pre-drafted message into a text to the client, to offer another option for them to see a JP.
