Two minutes before opening, the busy shopping mall was cleared by a fire alarm and fire engines circling the mall. After much excitement, the desk finally got underway 10 minutes later than the scheduled 6:00 pm start.  The Service Desk has been initially set up to open on Thursday evenings 6:00 pm – 8:00 pm and this will be reviewed going forward dependent on demand.

JP’s Colleen McMurchy and Michael Riley were quickly into action with Client’s ready to go.

We are very grateful for the high level of support from Lynn Mall Management and Staff, with the Mall looking after our set-up and breakdown of tables and chairs,  They also provide storage of our banner and materials etc.  The desk is well located within the mall and has been placed immediately beside a copying service and next to the information centre.

Recently retired Brian Henaghan was on hand as a ‘triage’ person to ensure that clients have the right documents and he has blank forms on hand as well. This is a great use of the talents of a JP Retired and keeps them in touch.

Mario Varre from the mall is the Service Desk Coordinator and had everything in place and apart from the interrupted start everything was highly organised. Special thanks to Mario.


L to R: Fusie Kaho Lynn – Mall Duty Manager, Mario Varre – Service Desk Coordinator, Jim Niven – Whau Support Group Coordinator and Brian Henaghan.

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